Refund & Exchange Policy

RETURNS & EXCHANGE

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100% Satisfaction Guaranteed. We stand behind everything we sale. Unfortunately we can’t offer you a refund or exchange on all items (including gift cards). 

All items are inspected before stocking and shipping to ensure there is no damage to the retail items. 

Please do not send your purchase back to the manufacturer.

If you have additional question please contact us at upthebagg@gmail.com. or by mail at 1420 Broadway, Suite B. , Madison , IL, 62090, United States.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, the item is non-refundable. 

Shipping
All products that where not shipped properly; the items will be returned to 1420 Broadway, Suite B. , Madison , IL, 62090, United States. Please note, there will be an additional shipping fee in the original form of shipping payment. We don’t guarantee that we will receive your returned item.